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ADF Super contact details

For information about your super, your member login, member account or if you need to change your contact details

Local callers	1300 203 439
Overseas callers	+61 2 4298 6031
Other enquiries	members@adfsuper.gov.au
Local fax	1300 204 314
Overseas fax	+61 2 4253 6125
Post	ADF Super Locked Bag 9400 Wollongong DC NSW 2500
Operating hours	8.30am - 6.00pm, Monday to Friday (Australian Eastern Daylight Time)

More information

1. If you have a complaint

Phone	1300 203 439
Email	complaints@adfsuper.gov.au
Fax	1300 204 314
Post	ADF Super Complaints Officer Locked Bag 9400 Wollongong DC NSW 2500

If you are still not satisfied

Please contact the Superannuation Complaints Tribunal (SCT) which is an independent arbitrator set up by the Australian Government to resolve superannuation member complaints. You can lodge your complaint to SCT free of charge if you are dissatisfied with ADF Super’s response or ADF Super cannot resolve your situation within 90 days.

Phone	1300 884 114
Email	info@sct.gov.au
Web	sct.gov.au
Fax	+61 3 8635 5588
Post	Superannuation Complaints Tribunal Locked Bag 3060 Melbourne VIC 3001

2. Freedom of information requests

You do not need to make an FOI request if you are seeking your own information. If you require copies of your own information, please contact us at the email address above. We will provide copies of your own information to you free of charge.

You can view or download information about How your super is performing or Managing your super from our website.

Information on how to submit an FOI request can be found on the Commonwealth Superannuation Corporation website.

3. Webmaster feedback and suggestions

ADF Super welcomes your feedback; this website is designed to help you make sense of your scheme and retirement planning needs. Knowing what you think helps us to continually improve the site, its content and structure in order to meet your needs. If you wish to provide feedback, please email customercommunications@csc.gov.au

4. Fraud reporting

If you are aware of an incident or activity which you suspect is fraudulent, please contact our call centre directly or alternatively you can email CSC at fraudreport@csc.gov.au

Please note you are under no obligation to provide your name when giving us this information.

ADF Cover contact details

Local callers	1300 001 977
Overseas callers	+61 2 6272 9633
Other enquiries	members@adfcover.gov.au
Local fax	(02) 6272 9001
Overseas fax	+61 2 6272 9001
Post	ADF Cover GPO Box 2252 Canberra ACT 2601
Operating hours	8.30am - 6.00pm, Monday to Friday (Australian Eastern Daylight Time)