ADF Super contact details
For information about your super, your member login, member account or if you need to change your contact details
Local callers | 1300 203 439 |
Overseas callers | +61 2 4298 6031 |
Other enquiries | |
Local fax | 1300 204 314 |
Overseas fax | +61 2 4253 6125 |
Post | ADF Super |
Operating hours | 8.30am - 6.00pm, Monday to Friday (Australian Eastern Daylight Time) |
More information
1. If you have a complaint
Phone | 1300 203 439 |
Fax | 1300 204 314 |
Post | ADF Super Complaints Officer |
If you are still not satisfied
Please contact the Superannuation Complaints Tribunal (SCT) which is an independent arbitrator set up by the Australian Government to resolve superannuation member complaints. You can lodge your complaint to SCT free of charge if you are dissatisfied with ADF Super’s response or ADF Super cannot resolve your situation within 90 days.
Phone | 1300 884 114 |
Web | |
Fax | +61 3 8635 5588 |
Post | Superannuation Complaints Tribunal |
2. Freedom of information requests
You do not need to make an FOI request if you are seeking your own information. If you require copies of your own information, please contact us at the email address above. We will provide copies of your own information to you free of charge.
You can view or download information about How your super is performing or Managing your super from our website.
Information on how to submit an FOI request can be found on the Commonwealth Superannuation Corporation website.
3. Webmaster feedback and suggestions
ADF Super welcomes your feedback; this website is designed to help you make sense of your scheme and retirement planning needs. Knowing what you think helps us to continually improve the site, its content and structure in order to meet your needs. If you wish to provide feedback, please email customercommunications@csc.gov.au
4. Fraud reporting
If you are aware of an incident or activity which you suspect is fraudulent, please contact our call centre directly or alternatively you can email CSC at fraudreport@csc.gov.au
Please note you are under no obligation to provide your name when giving us this information.
ADF Cover contact details
Local callers | 1300 001 977 |
Overseas callers | +61 2 6272 9633 |
Other enquiries | |
Local fax | (02) 6275 7010 |
Overseas fax | +61 2 6275 7000 |
Post | ADF Cover |
Operating hours | 8.30am - 6.00pm, Monday to Friday (Australian Eastern Daylight Time) |
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